Returns & Refunds policy

We will go that extra mile to help you when WebSupport24-7 fails to solve your PC issue.

WebSupport24-7 provides a 100% money back guarantee if, you are not satisfied with the product or are unwilling to continue conducting business with WebSupport24-7.

In order to obtain a refund, you must "undo" the repairs provided by the WebSupport24-7 program. This can be done by going to the Add/Remove programs and choosing WebSupport24-7 Repair. From there you can choose to:

• Remove WebSupport24-7 application

• Revert changes

• Revert and remove WebSupport24-7

All options reside under the uninstall wizard, however, for a refund, only option B is necessary. Additionally, after you have run the "undo" function to return your machine to its original state, you must formally request a refund from WebSupport24-7 via our support page, under the Billing and invoices section.

During the course of the refund request, you must maintain contact with WebSupport24-7 and comply with WebSupport24-7's requests regarding the removal of the WebSupport24-7 product from your computer. This includes removing software and files from your machine and other steps that will remove the WebSupport24-7 product from your machine and return your desktop, laptop or other WebSupport24-7 supported machine to its former state - even in the event that the prior condition of the machine was an undesirable one.

In the event that you cannot perform the undo function for any reason, WebSupport24-7 will address the issue on a case by case basis.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail support@websupport24-7.com or by call 1-315-554-9685